Privacy Policy

1.1 Information You Provide to Us

We collect information you directly provide when you use our services:

• Account Information: Name, email address, username, password, and profile information
• Payment Information: Payment card details, billing address, and transaction history (processed securely by our payment processor Polar; we do not store complete payment card details on our servers)
• User Content: Audio files you upload, text prompts, generated music, lyrics, stems, and other content you create or submit through our platform
• Communications: Messages, feedback, support requests, and correspondence with our team
• Profile Settings: Preferences, settings, and configuration choices

1.2 Information We Collect Automatically

When you use MusicGen, we automatically collect certain information:

• Usage Data: Features used, generation history, credits consumed, session duration, and interaction patterns
• Device Information: Browser type and version, operating system, device identifiers, and screen resolution
• Log Data: IP address, access times, pages viewed, referring URLs, and error logs
• Cookies and Similar Technologies: We use cookies, local storage, and similar tracking technologies to maintain sessions, remember preferences, and analyze usage patterns
• Performance Data: Generation times, model performance metrics, and quality assessments

1.3 Information From Third Parties

• Authentication Providers: If you sign in through third-party services (e.g., Google, GitHub), we receive basic profile information as permitted by those services
• Payment Processors: Transaction confirmation and payment status from Polar and other payment providers
• Analytics Services: Aggregated usage statistics and performance metrics from analytics providers

We use the information we collect for the following purposes:

2.1 Provide and Improve Our Services

• Process your audio generation requests and deliver AI-generated content
• Maintain your account and provide customer support
• Train and improve our AI models using anonymized, aggregated data
• Develop new features and enhance existing functionality
• Analyze usage patterns to optimize performance and user experience
• Troubleshoot technical issues and maintain service reliability

2.2 Communicate With You

• Send service-related notifications (e.g., generation completion, account updates)
• Respond to your inquiries and support requests
• Send product updates, feature announcements, and educational content (with your consent)
• Notify you of changes to our Terms of Service or Privacy Policy

2.3 Process Payments and Manage Subscriptions

• Process subscription payments and one-time purchases
• Manage billing, invoicing, and payment disputes
• Prevent fraud and unauthorized transactions
• Maintain accurate financial records

2.4 Ensure Security and Prevent Abuse

• Detect and prevent fraudulent activities, spam, and abuse
• Enforce our Terms of Service and Acceptable Use Policy
• Protect against security threats and unauthorized access
• Investigate and respond to violations or potential violations

2.5 Legal Compliance and Protection

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from government authorities
• Protect our legal rights and defend against legal claims
• Enforce intellectual property rights and respond to DMCA notices

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers and Partners

We share information with third-party service providers who perform services on our behalf:

• Cloud Infrastructure: Hosting providers (Vercel, AWS, Cloudflare R2) for storage and content delivery
• Payment Processing: Polar and Stripe for secure payment processing
• AI Model Providers: Replicate and other AI service providers for audio processing
• Analytics Services: Analytics platforms for usage tracking and performance monitoring
• Email Services: Email delivery services for transactional and marketing communications
• Customer Support: Support tools and helpdesk platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain appropriate security measures.

3.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of MusicGen, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues
• Respond to DMCA takedown notices and intellectual property claims

3.3 Business Transfers

If MusicGen is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our platform of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

3.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other purposes.

4.1 Your Ownership Rights

You retain all ownership rights to content you upload or generate using MusicGen. Subject to your subscription plan and our Terms of Service, you have the right to use, modify, distribute, and commercialize your generated content.

4.2 How We Use Your Content

By using MusicGen, you grant us a limited license to:

• Process and store your content to provide our services
• Use anonymized, aggregated data derived from your usage to improve our AI models
• Display your generated content in your account dashboard
• Cache and optimize content delivery for performance

We do NOT use your uploaded audio files or generated content for marketing purposes without your explicit consent. We do NOT share your private content with other users or third parties except as required to provide our services or as described in this Privacy Policy.

4.3 AI Model Training

We may use anonymized, aggregated data from user generations to improve our AI models. This means we analyze patterns and trends across many users without identifying individual users or their specific content. You cannot opt out of this aggregated analysis, but we never attribute specific content to you in our training data.

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
• Access Controls: Strict access controls limit employee access to personal information on a need-to-know basis
• Authentication: Secure authentication mechanisms including password hashing and optional two-factor authentication
• Monitoring: Continuous security monitoring and logging to detect potential threats
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Hosting on reputable cloud providers with robust security certifications

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We retain your information for different periods depending on the type of data and purpose:

• Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal obligations
• User Content: Audio files and generated content are retained as long as you choose to keep them in your account. You may delete content at any time from your dashboard
• Usage Data: Typically retained for 12-24 months for analytics and service improvement purposes
• Payment Records: Retained for 7 years to comply with tax and financial regulations
• Support Communications: Retained for 2-3 years for quality assurance and dispute resolution
• Legal Hold Data: Data subject to legal holds is retained until the legal matter is resolved

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes. Some information may remain in backups for up to 90 days before being permanently deleted.

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of the personal information we hold about you
• Export your generated content and account data
• Request information about how we process your data

7.2 Correction and Updates

• Update your account information at any time through your account settings
• Request correction of inaccurate or incomplete information

7.3 Deletion

• Delete individual pieces of content from your library
• Request deletion of your account and associated data
• Request erasure of your personal information (subject to legal retention requirements)

7.4 Opt-Out and Preferences

• Marketing Communications: Unsubscribe from promotional emails using the link in each email or through your account settings
• Cookies: Manage cookie preferences through your browser settings (note: disabling cookies may affect functionality)
• Analytics: Opt out of certain analytics tracking using browser extensions or our opt-out mechanisms

7.5 Restrict Processing

• Request that we limit how we use your information in certain circumstances
• Object to processing based on legitimate interests

7.6 Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@musicgen.app. We will respond to your request within 30 days. We may request verification of your identity before processing your request.

We use cookies and similar tracking technologies to enhance your experience:

8.1 Types of Cookies We Use

• Essential Cookies: Required for authentication, security, and core platform functionality
• Performance Cookies: Help us understand how you use our services and identify areas for improvement
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect aggregated usage statistics

8.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may limit your ability to use some features of our platform.

MusicGen operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information internationally, we implement appropriate safeguards to protect your information, including:

• Using service providers that comply with applicable data protection frameworks
• Implementing standard contractual clauses approved by relevant authorities
• Ensuring adequate security measures are in place

MusicGen is not intended for children under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are under 18, you must have your parent or legal guardian's permission to use our services. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@musicgen.app and we will delete the information.

11.1 European Economic Area (EEA) and UK

If you are located in the EEA or UK, you have additional rights under GDPR:

• Legal basis for processing: We process your data based on consent, contractual necessity, legal obligations, and legitimate interests
• Right to object to automated decision-making
• Right to lodge a complaint with your local data protection authority
• Data Protection Officer contact: dpo@musicgen.app

11.2 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information we collect and how we use it
• Right to request deletion of your personal information
• Right to opt out of the "sale" of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

11.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about privacy rights in your region, please contact us.

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our platform.

When you use third-party authentication services (e.g., Google, GitHub), those providers may collect information about you according to their own privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the bottom of this policy
• Notify you via email (if you have provided an email address)
• Display a prominent notice on our platform
• In some cases, request your consent to the updated policy

Your continued use of MusicGen after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated policy, you must stop using our services and may request deletion of your account.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For urgent privacy matters, please mark your communication as "URGENT PRIVACY REQUEST."